Dashboard documentation

Dashboard documentation

Welcome to your Dashboard documentation ! Here, you’ll find an overview of your property management activities and performance metrics.

  1. Overview Statistics: Get a snapshot of key performance indicators, including active properties, total views, reviews, recent activities, and recent package purchases.

  2. Bookings: Manage your property bookings efficiently with various viewing options:

    2.0 Calendar View: Visualize your bookings on a calendar for easy reference.

    2.1 Pending Bookings: Review and respond to pending booking requests from guests.

    2.2 Approved Bookings: View and manage confirmed bookings for your properties.

    2.3 Cancelled Bookings: Review and track cancelled bookings to understand reasons for cancellation.

    2.4 Expired Bookings: Monitor bookings that have expired due to inactivity or time constraints.

  3. Wallet: If you’re using an online payment method, this section provides detailed financial information:

    • Withdrawable Balance: Your available balance for withdrawal.

    • Total Earnings: Your cumulative earnings from bookings.

    • Total Bookings: The total number of bookings received.

    • Earnings: Detailed breakdown of earnings from each booking.

    • Payout Methods: Manage your preferred payout methods for receiving earnings.

    • Payout Information: Instructions on setting up and receiving payouts.

    • Payout History: View a history of past payouts for transparency and record-keeping.

  4. Add Property: Add new properties to your portfolio with ease by providing detailed information and images for your listings.

  5. My Properties: Manage your property listings efficiently:

    5.1 Active Properties: View and manage properties that are currently published on the site.

    5.2 Pending Properties: Review properties awaiting admin confirmation before publication.

    5.3 Expired Properties: Easily renew expired properties for re-listing on the platform.

  6. Coupons: Create and share coupons on your social media channels to offer special discounts and promotions to potential guests.

  7. Reviews: Monitor and respond to guest reviews to maintain a positive reputation and improve guest satisfaction.

  8. My Profile: Update your profile details, including contact information and password, to ensure accuracy and security.


By accessing and using the features and functionalities of your Dashboard on BalkanStay, you acknowledge and agree to comply with the following terms:

  1. You are responsible for the accuracy and completeness of the information provided in your property listings and bookings.

  2. You agree to abide by the booking policies and terms set forth by BalkanStay, including cancellation policies and refund procedures.

  3. You understand that financial transactions, including payouts and earnings, are subject to processing fees and may vary based on the chosen payment method.

  4. BalkanStay reserves the right to review, modify, or remove any property listings or bookings that violate our terms of service or community guidelines.

  5. By using the Dashboard, you consent to receive communications from BalkanStay regarding your account activity, bookings, and promotional offers.

Thank you for being a valued member of the BalkanStay community. If you have any questions or concerns, please don’t hesitate to contact our support team for assistance.